Isaiah Lett
Haslet
Summary
Dedicated service supervisor with proven skills in complaint handling, task delegation, and employee engagement. Committed to enhancing customer satisfaction and optimizing staff coverage in a fast-paced retail environment.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Service Supervisor
Tom Thumb Grocery Store
Hurst, TX
10.2021 - 06.2024
- Supervised daily operations at the front end of a grocery retailer, ensuring adherence to company policies and standards.
- Trained and mentored team members on customer service best practices and product knowledge.
- Implemented efficient scheduling to optimize staff coverage during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Assisted customers by operating registers and customer service desk.
Education
No Degree - Business Administration And Management
Texas Tech University
Lubbock, TX05-2026
High School Diploma -
Richland High School
North Richland Hills, TX05-2023
Skills
- Complaint handling
- Task delegation
- Supervisory role experience
- Excellent personal service experience
- Employee engagement
- Complaint resolution
- Coordination
- Customer service
- Money handling
Certification
- OSHA Training - 10-Hour
Timeline
Service Supervisor
Tom Thumb Grocery Store
10.2021 - 06.2024
No Degree - Business Administration And Management
Texas Tech University
High School Diploma -
Richland High School