Isaiah Long
Sandy Springs ,GA
Summary
Authorized to work in the US for any employer Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Property Casualty Agent
SDH Insurance
10.2022 - Current
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
Certified Pest Control Technician
Team Pest USA
10.2022 - 08.2023
- Prepared reports and kept detailed records of pest control activities.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Drove to customer residences and places of business to inspect for pests.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Certified Pest Control Technician
Inspect All Services
08.2020 - 10.2022
- Prepared reports and kept detailed records of pest control activities.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Drove to customer residences and places of business to inspect for pests.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
Security Officer
Allied Universal Security Services
03.2019 - 08.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Sandblaster
Luxottica
03.2018 - 03.2019
- Maintained abrasive blasting equipment and performed minor repairs.
- Selected surfaces for blasting and masked specific parts.
- Masked, grit blasted or chemically rinsed surfaces to prepare for sandblasting.
- Set up portable sandblasters and maintained clean and safe work zone.
Delivery Driver
Pizza Hut, Management Agencies
12.2017 - 03.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Delivery Driver
Domino's
04.2017 - 03.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Dishwasher
Cracker Barrel
09.2016 - 04.2017
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
Life & Health Subagent
SDH Insurance
10.2014 - 09.2015
- Developed relationships with providers and networks to achieve favorable client coverage.
- Negotiated with insurers to secure industry-leading health insurance coverage for clients.
- Monitored changes in health insurance laws and regulations to verify continuous compliance.
- Developed and implemented marketing strategies to drive health insurance sales.
Life & Health Subagent
SDH Insurance
10.2022 - Current
- Developed relationships with providers and networks to achieve favorable client coverage.
- Negotiated with insurers to secure industry-leading health insurance coverage for clients.
- Monitored changes in health insurance laws and regulations to verify continuous compliance.
- Developed and implemented marketing strategies to drive health insurance sales.
Service worker
McDonald's
10.2013 - 11.2014
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Identified potential safety hazards through routine checks of supplies, equipment and environment.
Education
Property Casualty Licensing - Insurance And Risk Management
Americas Professor
RemoteCertification In Project Management - Certified Project Management Essentials
Star 6 Sigma Global
Atlanta, GA08.2023
Degree in Heating Ventilation And Air Conditioning - HVAC
Fortis College
Smyrna, GA11.2017
High School Diploma -
Dutchtown High School
Hampton, GA05.2013
Skills
- Attention to Detail
- Cultural Awareness
- Written Communication
- Organization and Time Management
- Active Listening
- Interpersonal Communication
- Flexible and Adaptable
- Good Telephone Etiquette
- Excellent Communication
- Analytical and Critical Thinking
- Decision-Making
- Team building
Certification
EPA Certification
Project Management Certification
Structural Pest Control License
Property Casualty License
Timeline
Licensed Property Casualty Agent
SDH Insurance
10.2022 - Current
Certified Pest Control Technician
Team Pest USA
10.2022 - 08.2023
Life & Health Subagent
SDH Insurance
10.2022 - Current
Certified Pest Control Technician
Inspect All Services
08.2020 - 10.2022
Security Officer
Allied Universal Security Services
03.2019 - 08.2020
Sandblaster
Luxottica
03.2018 - 03.2019
Delivery Driver
Pizza Hut, Management Agencies
12.2017 - 03.2018
Delivery Driver
Domino's
04.2017 - 03.2018
Dishwasher
Cracker Barrel
09.2016 - 04.2017
Life & Health Subagent
SDH Insurance
10.2014 - 09.2015
Service worker
McDonald's
10.2013 - 11.2014
Property Casualty Licensing - Insurance And Risk Management
Americas Professor
Certification In Project Management - Certified Project Management Essentials
Star 6 Sigma Global
Degree in Heating Ventilation And Air Conditioning - HVAC
Fortis College
High School Diploma -
Dutchtown High School
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