Isaiah M Washington
Nashville,TN
Summary
I want to learn a skill and grow a thriving career. I value working with my hands. The office space wouldn't be an ideal environment for a person like me.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Capital One
Nashville TN
05.2024 - 08.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Warehouse Associate
TireHub
Nashville, TN
10.2023 - 03.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
Caretaker
Innovative Homecare Solutions
Brentwood, TN, USA
10.2022 - 05.2023
- Take care of the elder I was given responsibility for
- Clean up after and care for the person in need
Drive thru operator
Wendy's
Nashville, TN, USA
05.2022 - 08.2022
- Window operator at the drive thru for Wendy's
- It was my responsibility to make sure orders were correct before going out
Usher
Malco
Nashville, TN, USA
04.2021 - 03.2022
- Clean theater after movie
- It wasn't the best job but it definitely had its benefits
- It's an experience I will definitely keep with me
Education
High School -
Cane Ridge High School
01.2023
Skills
- OSHA Certified
- Residential Construction
- Commercial Construction
- Safety Course
- Forklift certified
- Lift truck, Pallet Jack experience
References
Darius Norman, Owner of Dress Code
Volunteer Experience
I volunteer once a month on Saturday at the American Legion, a club for retired veterans. I love doing this; they have an abundance of wisdom and I love listening to their stories.
Timeline
Customer Service Representative
Capital One
05.2024 - 08.2024
Warehouse Associate
TireHub
10.2023 - 03.2024
Caretaker
Innovative Homecare Solutions
10.2022 - 05.2023
Drive thru operator
Wendy's
05.2022 - 08.2022
Usher
Malco
04.2021 - 03.2022
High School -
Cane Ridge High School