Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Isaiah M Washington

Nashville,TN

Summary

I want to learn a skill and grow a thriving career. I value working with my hands. The office space wouldn't be an ideal environment for a person like me.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Capital One
Nashville TN
05.2024 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Warehouse Associate

TireHub
Nashville, TN
10.2023 - 03.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.

Caretaker

Innovative Homecare Solutions
Brentwood, TN, USA
10.2022 - 05.2023
  • Take care of the elder I was given responsibility for
  • Clean up after and care for the person in need

Drive thru operator

Wendy's
Nashville, TN, USA
05.2022 - 08.2022
  • Window operator at the drive thru for Wendy's
  • It was my responsibility to make sure orders were correct before going out

Usher

Malco
Nashville, TN, USA
04.2021 - 03.2022
  • Clean theater after movie
  • It wasn't the best job but it definitely had its benefits
  • It's an experience I will definitely keep with me

Education

High School -

Cane Ridge High School
01.2023

Skills

  • OSHA Certified
  • Residential Construction
  • Commercial Construction
  • Safety Course
  • Forklift certified
  • Lift truck, Pallet Jack experience

References

Darius Norman, Owner of Dress Code

Volunteer Experience

I volunteer once a month on Saturday at the American Legion, a club for retired veterans. I love doing this; they have an abundance of wisdom and I love listening to their stories.

Timeline

Customer Service Representative

Capital One
05.2024 - 08.2024

Warehouse Associate

TireHub
10.2023 - 03.2024

Caretaker

Innovative Homecare Solutions
10.2022 - 05.2023

Drive thru operator

Wendy's
05.2022 - 08.2022

Usher

Malco
04.2021 - 03.2022

High School -

Cane Ridge High School
Isaiah M Washington