Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Layla Britt

San Juan Bautista,CA

Summary

Over the past few years, I've gained a variety of experiences that have helped me develop strong leadership, communication, and problem-solving skills. These experiences have not only made me more responsible and dependable but have also strengthened my ability to adapt to new situations and work effectively with a wide range of people. I'm eager to bring these skills to new opportunities and continue growing in a professional environment.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Spina Farms Pumpkin Patch
10.2023 - 11.2024
  • Company Overview: I worked at Spina Farms for two consecutive years, where I gained valuable experience in a fast-paced, seasonal environment.
  • I was responsible for a variety of tasks, including customer service, assisting with farm operations, and helping set up and maintain displays.
  • I learned how to manage my time effectively during busy seasons and developed strong communication skills by interacting with customers and team members.
  • This job taught me the importance of attention to detail and staying organized, especially when dealing with multiple tasks at once.
  • My time at Spina Farms helped me build a solid work ethic, adaptability, and a positive attitude toward new challenges.
  • I worked at Spina Farms for two consecutive years, where I gained valuable experience in a fast-paced, seasonal environment.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Cross-trained and provided backup support for organizational leadership.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Dog Walker/Pet Sitter

Neighbors Bank
01.2020 - 11.2023
  • Company Overview: I worked as a dog walker and pet sitter for three years, taking care of dogs by walking them and making sure they got the exercise they needed.
  • As a pet sitter, I also took care of dogs when their owners were away, feeding them, keeping them company, and making sure they were safe.
  • I learned how to manage my time well and be responsible since I was trusted with taking care of pets on my own.
  • I also communicated with pet owners to make sure I understood their dogs' needs and kept them updated.
  • This job taught me how to be reliable, organized, and comfortable working independently.
  • I worked as a dog walker and pet sitter for three years, taking care of dogs by walking them and making sure they got the exercise they needed.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Followed optimal schedules for animals as set by owners or supervisors.

Camp Counselor

Dreams and futures
06.2020 - 08.2022
  • Company Overview: I worked as a camp counselor for Dreams and Futures for three years, where I helped organize activities and worked closely with kids and police officers.
  • My role involved supervising the kids, leading group games, and making sure everyone stayed safe and had fun.
  • I learned how to communicate better with both kids and adults, and I developed leadership skills by managing groups and handling different situations.
  • This experience taught me how to stay calm under pressure and how to be a positive role model for the kids.
  • It was a great opportunity to work with a team and make a real impact in the community.
  • I worked as a camp counselor for Dreams and Futures for three years, where I helped organize activities and worked closely with kids and police officers.
  • Led groups of children safely through variety of camp activities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Factored-in abilities, needs and interests of participants in development of events and programs.

Education

11th Grade Education - General Studies

Ann Sobrato High School, Morgan Hill, CA
04.2025
  • I'm a dedicated and hardworking individual with a diverse range of experiences that have helped me develop strong time management and problem-solving skills.
  • As an active member of my school's track and soccer teams, I learned the value of teamwork, discipline, and perseverance.
  • I also took pride in earning honor roll recognition for my consistent academic performance, which speaks to my commitment to excellence and attention to detail.
  • Beyond athletics and academics, I have hands-on experience as a florist, where I focused on my creativity.
  • I have created a variety of arrangements.
  • Additionally, I have developed technical skills in welding, learning the basics of the trade through both classroom instruction and practical projects.
  • This experience strengthened my ability to work with precision and in a hands-on environment.
  • Awarded [3.0 gpa or above]

Skills

  • Complaint resolution
  • Scheduling
  • Consultative sales
  • Credit card payment processing
  • Conflict resolution
  • CPR certified
  • OSHA certified
  • Water monitoring
  • First aid
  • Safety training
  • Emergency response
  • Public safety

Accomplishments

  • Recommend strategic process improvements to improve operations.

Timeline

Customer Service Representative - Spina Farms Pumpkin Patch
10.2023 - 11.2024
Camp Counselor - Dreams and futures
06.2020 - 08.2022
Dog Walker/Pet Sitter - Neighbors Bank
01.2020 - 11.2023
Ann Sobrato High School - 11th Grade Education, General Studies
Layla Britt