Isaiah Reyes
Dallas,TX
Summary
Dynamic and results-driven professional with a diverse skill set in human resources support, team leadership, warehouse operations, tutoring, and customer service. Proven success in fast-paced environments including a rapid leadership promotion at Amazon managing 40+ associates, leveraging exceptional communication, organizational, and leadership development skills to enhance employee support and drive team performance. Strong academic foundation with a Bachelor's degree in Psychology (3.8 GPA) and currently advancing expertise through an MBA program. Fully bilingual in English and Spanish, providing a unique advantage in multicultural settings.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant (Entry-Level)
Sam’s Auto Sales
Dallas, TX
01.2024 - Current
- Streamline hiring and induction functions while managing confidential employee information and personnel archives
- Facilitate interview scheduling, candidate communication, and recruitment activities
- Offer administrative assistance to management and staff
- Help ensure compliance with workplace policies and procedures
- Act as professional liaison for employee inquiries and concerns
Process Assistant (PA)
Amazon Fulfillment Center
Dallas, TX
01.2023 - 01.2024
- Elevated to leadership role based on strong performance, dependability, and productivity
- Directed warehouse associates in meeting operational objectives
- Trained new hires on safety procedures, workflows, and quality standards
- Monitored productivity metrics and enhanced shift efficiency
- Coordinated with managers to resolve operational challenges quickly
- Facilitated high-volume operations while upholding safety standards.
Research Methods Tutor
University of North Texas at Dallas
Dallas, TX
01.2023 - 01.2024
- Tutored college students in research methods, statistics fundamentals, and psychology coursework
- Helped students understand research design, APA formatting, and academic writing
- Assisted students in improving study habits, critical thinking, and test preparation
- Provided one-on-one academic support resulting in improved student confidence and performance
- Communicated complex concepts clearly to students from diverse backgrounds
Warehouse Associate
Amazon Fulfillment Center
Dallas, TX
01.2022 - 01.2023
- Managed inventory movement including picking, packing, stowing, and shipping tasks
- Consistently met productivity and quality benchmarks
- Maintained organization and efficiency in a fast-paced warehouse setting
- Followed all company safety procedures and workflow standards
Online Grocery Pickup (OGP) Associate
Walmart
Dallas, TX
01.2020 - 01.2021
- Processed online grocery orders with precision and speed.
- Ensured high-quality customer interactions during pickup activities
- Upheld high standards of order quality, speed, and customer satisfaction
- Cooperated with team members in dynamic retail atmosphere
Education
MBA - Human Resources
University of North Texas At Dallas
Dallas, TX05.2027
Bachelor of Arts - Psychology, Industrial-Organization
University of North Texas At Dallas
Dallas, TX12.2025
Skills
- Human Resources Support
- Recruiting & Onboarding
- Team Leadership
- Employee Relations
- Operations Management
- Customer Service
- Power BI data visualization
- Microsoft Power Automate
- Excel
- Microsoft Office / Google Workspace
- Communication & Problem Solving
- Office administration
- Payroll processing
- Maintaining files
Languages
English: Fluent
Spanish: Fluent
Leadership & Research UNT Dallas
- Technical Instruction: Educated undergraduate students in complex concepts
including experimental design and behavioral theory.
- Data Visualization: Created study guides and review sessions to improve
aggregate test scores through better information synthesis.
- Provided one on one academic support, resulting and improved student confidence, and performance.
Timeline
Human Resources Assistant (Entry-Level)
Sam’s Auto Sales
01.2024 - Current
Process Assistant (PA)
Amazon Fulfillment Center
01.2023 - 01.2024
Research Methods Tutor
University of North Texas at Dallas
01.2023 - 01.2024
Warehouse Associate
Amazon Fulfillment Center
01.2022 - 01.2023
Online Grocery Pickup (OGP) Associate
Walmart
01.2020 - 01.2021
MBA - Human Resources
University of North Texas At Dallas
Bachelor of Arts - Psychology, Industrial-Organization
University of North Texas At Dallas