Summary
Overview
Work History
Education
Skills
Timeline
Server
Isaiah Rooks

Isaiah Rooks

Atlanta

Summary

Motivated and purpose-driven student pursuing a career in civil engineering, with a strong foundation in time management self-discipline. Dynamic and dedicated professional with fine dining experience at STK Steakhouse, excelling in customer service and relationship building. Proven ability to train and mentor staff, enhancing team performance. Strong decision-making skills and a commitment to maintaining a professional appearance ensure exceptional guest experiences. Punctual and reliable, with a solid work ethic. Committed to personal growth, faith, and healthy living, and seeking opportunities to apply technical knowledge, organizational skills, and a service-oriented mindset in engineering, construction, or community-focused roles.

Overview

2
2
years of professional experience

Work History

Server

STK Steakhouse
11.2024 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.

Shift Manager

McDonald's
03.2024 - 10.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Built relationships with customers and managed accounts to drive revenue and profit.

Busser/Fry Cook

Uncle Jacks Steak House
02.2023 - 02.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Education

Civil Engineering

Kennesaw State University
Kennesaw, GA
05-2028

Skills

  • Fast Learner
  • Fine Dining experience
  • Decision-making
  • Customer service focus
  • Employee training
  • Punctual and reliable
  • Energetic and enthusiastic
  • Relationship building
  • Clear communication
  • Professional appearance
  • Strong work ethic

Timeline

Server

STK Steakhouse
11.2024 - 05.2025

Shift Manager

McDonald's
03.2024 - 10.2024

Busser/Fry Cook

Uncle Jacks Steak House
02.2023 - 02.2024

Civil Engineering

Kennesaw State University

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Isaiah Rooks