Isaiah Skolfield
Chesterfield,MO
Summary
Adept at surpassing sales goals and optimizing processes, my tenure at Saint Louis Premium Outlet showcases a blend of complaint resolution prowess and Microsoft Office expertise. I excel in fostering customer relationships and managing time efficiently, ensuring high professionalism and calm under pressure.
Overview
3
3
years of professional experience
Work History
Food Prep/Customer Service Representative
saint louis premium outlet
Chesterfield, MO
02.2022 - Current
- Surpassed sales goals through the implementation of successful marketing strategies.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Promoted available products and services to customers during service, account management and order calls.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Developed strong relationships with customers by providing personalized assistance and support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
High School Diploma -
Parkway West Highschool
Ballwin, MO04-2024
Skills
- Account updating
- Complaint resolution
- Scheduling
- Microsoft Office expertise
- Product sales
- Time management
Timeline
Food Prep/Customer Service Representative
saint louis premium outlet
02.2022 - Current
High School Diploma -
Parkway West Highschool