Isaiah Stephens
Atlanta,GA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
Work History
Dietary Aide
William Breman Jewish Home
Atlanta, GA
11.2023 - Current
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Cleaned and maintained dining room during and after each meal service.
- Provided assistance with meal setup, serving, and clean up as needed.
- Monitored food temperatures to ensure safety and quality standards were met.
- Maintained a safe working environment by following all safety protocols.
- Stocked supplies in dining areas as needed.
- Checked temperatures of hot food before serving it to patients and residents.
- Operated kitchen equipment safely and efficiently.
Call Center Representative
GuardHire
Atlanta , GA
01.2021 - 11.2023
- Assisted customers with product inquiries and service-related issues.
- Resolved customer complaints using effective communication and problem-solving skills.
- Maintained detailed records of customer interactions for future reference.
- Collaborated with team members to improve service delivery processes.
- Educated customers about product features and company policies effectively.
- Handled returns and exchanges according to company guidelines efficiently.
Education
License - Real Estate
Kaplan
Online04-2025
Certificate - Cybersecurity
Atlanta Technical College
Atlanta, GA01-2024
Skills
- Customer Service
- Time management
- Training and mentoring
- Excellent multitasking
- Problem-solving
- Strong work ethic
Timeline
Dietary Aide
William Breman Jewish Home
11.2023 - Current
Call Center Representative
GuardHire
01.2021 - 11.2023
License - Real Estate
Kaplan
Certificate - Cybersecurity
Atlanta Technical College
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