Jayla Vagai
'Ewa Beach,HI
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
4
years of professional experience
Work History
Sales Representative
Charter Spectrum
08.2022 - 08.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Warehouse Employee
C&S Wholesale
10.2021 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Crew Leader
Jamba Juice Hawaii
11.2019 - 07.2021
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Education
High School Diploma -
Kapolei High School
Kapolei, HI05.2021
Skills
- Training and Development
- Critical Thinking
- Understanding Customer Needs
- Time Management
- Store Maintenance
- Emotional Intelligence
- Collaboration
Timeline
Sales Representative
Charter Spectrum
08.2022 - 08.2023
Warehouse Employee
C&S Wholesale
10.2021 - 07.2022
Crew Leader
Jamba Juice Hawaii
11.2019 - 07.2021
High School Diploma -
Kapolei High School
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