Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
CSR
Uhaul Moving And Storage
Amarillo, TX
03.2023 - Current
Demonstrated excellent verbal communication skills when interacting with customers.
Adhered to company's established protocols for handling confidential data.
Identified customer needs and provided appropriate solutions.
Processed orders, forms, applications, and requests.
Followed up with customers to ensure their satisfaction.
Answered inbound calls, chats and emails to facilitate customer service.
General Mechanic
TEXAS AUTOMOTIVE
Amarillo, TX
03.2019 - 07.2024
Repaired steering systems such as power steering pumps, tie rods and ball joints.
Tested vehicle systems to ensure proper functioning after repair or installation of new parts.
Checked tire pressure levels and changed tires when necessary.
Examined drive shafts for signs of wear or damage.
Conducted diagnostic tests on batteries to detect any faults in their functioning.
Used hand tools such as wrenches, pliers and screwdrivers to perform repairs.
Replaced worn or defective parts with new ones.
Installed air conditioning units in vehicles according to manufacturer specifications.
Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
Interpreted drawings and schematics to pinpoint sources of mechanical issues.
Aligned wheels using special alignment equipment and wheel-balancing machines.
Repaired, replaced and adjusted brakes.
Education
High School Diploma -
PALO DURO
1400 N Grant St, Amarillo, TX 79107
05-2022
Skills
Customer Service
Payment Processing
Prioritization
Critical Thinking
Adaptive team player
Researching
Proofreading
Timeline
CSR
Uhaul Moving And Storage
03.2023 - Current
General Mechanic
TEXAS AUTOMOTIVE
03.2019 - 07.2024
High School Diploma -
PALO DURO
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