Isaiah Yeates
Fort Myers,FL
Summary
Detail-oriented professional with extensive experience in hospitality and technical fields. Proven ability to collaborate effectively with teams to improve service delivery and customer satisfaction. Committed to maintaining high standards of safety and efficiency in all operations.
Overview
9
9
years of professional experience
Work History
Server
WaveRunners LLC
12.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed customer complaints effectively, enhancing overall dining experience.
- Served food and beverages promptly with focused attention to customer needs.
Barback
Lighthouse Resort Inn and Suites
09.2025 - 01.2026
- Assisted bartenders in preparing and serving drinks efficiently during high-volume shifts.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Stocked supplies and inventory, facilitating smooth operations and timely service delivery.
- Supported bartenders by learning drink recipes, improving service speed and customer satisfaction.
- Collaborated with team members to streamline workflows and enhance overall bar efficiency.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Delivered food to customers at bar and tables.
- Familiar with Toast POS
Jet Ski Dolphin Tour Guide
All Island Watersports
03.2023 - 07.2023
- Guided diverse groups through water sports activities, ensuring safety and enjoyment for all participants.
- Developed engaging narratives about local culture and ecology to enhance guest experiences.
- Create a fun and engaging space for guests to promote a positive experience
- Trained new tour guides on safety protocols and customer service best practices.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
- Boosted online reviews and ratings by consistently delivering exceptional tour experiences.
Jet Ski Dolphin Tour Guide
Adventure Watersports LLC
03.2023 - 07.2023
- Coordinated logistics for daily tours, optimizing schedules and routes for efficiency.
- Monitored equipment condition regularly, ensuring compliance with safety standards and regulations.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Coordinated equipment rentals and managed inventory for beach amenities.
- Implemented efficient workflows to streamline daily operations and reduce wait times.
- Promoted a safe and enjoyable environment for beachgoers by enforcing rules and regulations.
Pump Technician/Foreman
Garnet Well And Pump Service
03.2017 - 07.2025
- Diagnosed and repaired various pump systems to ensure optimal performance.
- Conducted routine maintenance on pumps, ensuring compliance with safety standards.
- Assisted in installation of water well systems, enhancing service delivery efficiency.
- On field Crew oversight, as well as training new crew members.
- Responsible for Billing, Quoting Estimates, Inventory and carrying out all daily operational tasks
Roofing Laborer
Joseph A. Garcia LLC
04.2020 - 09.2020
- Assisted in roofing installation by carrying materials and maintaining a clean worksite.
- Operated hand tools and equipment safely to support roofing projects.
- Followed safety protocols to ensure personal and team safety on job sites.
- Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
Education
High School Diploma -
Apponequet Regional High School
Lakeville, MA05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Point of sale (POS) system operations
- Pipe fitting
- Problem-solving
- Troubleshooting skills
- Product inspection
- Time management abilities
- Adaptability
Timeline
Server
WaveRunners LLC
12.2025 - Current
Barback
Lighthouse Resort Inn and Suites
09.2025 - 01.2026
Jet Ski Dolphin Tour Guide
All Island Watersports
03.2023 - 07.2023
Jet Ski Dolphin Tour Guide
Adventure Watersports LLC
03.2023 - 07.2023
Roofing Laborer
Joseph A. Garcia LLC
04.2020 - 09.2020
Pump Technician/Foreman
Garnet Well And Pump Service
03.2017 - 07.2025
High School Diploma -
Apponequet Regional High School