Summary
Overview
Work History
Education
Timeline
Generic

Isaiah Figueroa

South Amboy,NJ

Summary

Highly motivated employee with desire to take on new challenges. Adept at resolving customer issues, managing inquiries, and providing timely solutions. Skilled in navigating complex situations and maintaining composure under pressure. Possessing the ability to multi-task while simultaneously delivering a high level of customer and client satisfaction to boost work efficiency and productivity. Looking to leverage expertise and passion in a dynamic organization that values excellence and strives to exceed customer and business expectations.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Planet Fitness
06.2023 - 08.2023
  • Handled customer inquiries and concerns attentively and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Store Associate

Barnes And Noble College
08.2021 - 02.2022
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition with corrective action
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Managed efficient cash register operations.

Education

Bachelor of Arts - Sports Management

Dominican University
Orangeburg, NY
05.2025

Associate of Arts -

Middlesex Community College
Edison, NJ
05.2022

Timeline

Customer Service Representative

Planet Fitness
06.2023 - 08.2023

Store Associate

Barnes And Noble College
08.2021 - 02.2022

Bachelor of Arts - Sports Management

Dominican University

Associate of Arts -

Middlesex Community College
Isaiah Figueroa