Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Isaiah "Mesai" Williams

East Orange,NJ

Summary

Hardworking college student and aspiring theater artist with skills in communication, problem solving, and customer service. Eager to bring high energy, a positive attitude, and professionalism to the workplace.

Overview

3
3
years of professional experience

Work History

Office Assistant /Warehouse Assistant

Solomon Shipping & Trading Inc.
Orange, NJ
06.2023 - Current
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Communicated with clients regarding shipment status and inquiries.
  • Processed invoices and payments related to shipping transactions.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Delivered messages and ran errands.
  • Organized incoming inventory to fit with optimal storage plans and maintain retrieval efficiency.
  • Operated pallet jacks and hand trucks to transfer materials to and from target areas.
  • Assisted with unloading trucks using appropriate equipment as needed.

Box Office Manager /Front of House Manager

International Thespian Society (Community Service)
East Orange, NJ
10.2022 - 06.2023
  • Managed ticket sales and reservations for local theater performances.
  • Handled customer inquiries and resolved ticketing issues effectively.
  • Trained and supervised volunteer staff in box office procedures.
  • Coordinated front-of-house operations during live events and performances.
  • Implemented efficient workflows for ticket distribution and collection processes.
  • Maintained accurate records of ticket sales on a daily basis.
  • Assisted in training new personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Teacher's Assistant

East Orange School District (SWEP)
East Orange, NJ
06.2022 - 08.2022
  • Assisted teachers in classroom management and instructional activities.
  • Supervised children and participated with children in activities.
  • Acted as a liaison between students and faculty, facilitating communication and understanding.

Education

Bachelor of Fine Arts - Theater (Acting)

Rutgers University
New Brunswick, NJ
05-2027

Skills

  • High-energy attitude
  • Customer service excellence
  • Effective communication
  • Professional telephone demeanor
  • Teamwork skills
  • Client support
  • Conflict resolution
  • Strong empathy
  • Quickbooks Software

References

References available upon request.

Timeline

Office Assistant /Warehouse Assistant

Solomon Shipping & Trading Inc.
06.2023 - Current

Box Office Manager /Front of House Manager

International Thespian Society (Community Service)
10.2022 - 06.2023

Teacher's Assistant

East Orange School District (SWEP)
06.2022 - 08.2022

Bachelor of Fine Arts - Theater (Acting)

Rutgers University

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