Summary
Overview
Work History
Education
Skills
Timeline
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Isaias Sanchez

Waukesha

Summary

Dynamic professional in management operations with a focus on high productivity and effective task completion. Expertise in strategic planning, team leadership, and operational enhancement. Strong communicator and problem-solver, adept at executing business strategies and boosting team performance.

Overview

5
5
years of professional experience

Work History

Operations Manager

Copilot Coffee
Waukesha
06.2024 - Current
  • Monitored progress by establishing plans, budgets and measuring results.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Analyzed data from daily reports to identify trends in production performance metrics.

Delivery Driver/Driver Trainer

Amazon
Sussex
05.2023 - 02.2025
  • Utilized GPS and maps for efficient route planning.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Explained proper maintenance practices for a variety of vehicles, such as checking oil levels or tire pressure before each trip.
  • Led team meetings on topics such as distracted driving awareness, or winter weather driving tips.
  • Provided individualized instruction to help drivers understand safety procedures and rules of the road.
  • Gave constructive feedback to students to improve learning and progress against course objectives.

Supervisor

Cfx Fitness & Wellness
Mundelein
10.2020 - 08.2022
  • Supervised and coordinated activities of gym staff, ensuring all tasks were completed efficiently.
  • Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms and encouraged guests to join.
  • Increased personal training sales and new memberships: 11 new PT clients, 28 new members in the first year (an increase of $16,120 in yearly revenue).
  • Trained new employees on company policies, job duties, and performance expectations.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.

Education

Bachelor of Science - Exercise Science

Carroll University
Waukesha, WI
12-2023

Skills

  • Customer service (3 years)
  • Sales (2 years)
  • Effective communication
  • Adaptability
  • Bilingual: English and Spanish

Timeline

Operations Manager

Copilot Coffee
06.2024 - Current

Delivery Driver/Driver Trainer

Amazon
05.2023 - 02.2025

Supervisor

Cfx Fitness & Wellness
10.2020 - 08.2022

Bachelor of Science - Exercise Science

Carroll University

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Isaias Sanchez