Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Isaias Vaquero

Woodside,NY

Summary

Accomplished Manager of Operations with a proven track record at Blue Collar Burger, adept in logistics management and fostering team leadership. Successfully enhanced team performance and customer satisfaction through effective staff development and cross-functional coordination. Achieved financial targets and high-quality standards, demonstrating exceptional decision-making and customer service skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Manager of Operations

Blue Collar Burger
06.2021 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Manager of Business Development and Sales

Tri-Tip Grill
07.2011 - 06.2021
  • Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Developed comprehensive sales training materials and tools that enabled new hires to quickly adapt and contribute effectively.
  • Qualified leads by scheduling introductory discovery meetings and calls.

Team Leader

Burger King
03.2008 - 07.2011
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Education

Bachelor of Arts - Criminology

John Jay College of Criminal Justice
New York, NY

Skills

  • Logistics Management
  • Cross-functional coordination
  • Decision-Making
  • Customer Service
  • Team Leadership
  • Staff Management
  • Inventory Management
  • Staff Development

Certification

  • OSHA Certified
  • Department of Health Certification
  • CPR/AED Certification
  • First Aid Certification

Languages

Spanish
Native or Bilingual

Timeline

Manager of Operations

Blue Collar Burger
06.2021 - Current

Manager of Business Development and Sales

Tri-Tip Grill
07.2011 - 06.2021

Team Leader

Burger King
03.2008 - 07.2011

Bachelor of Arts - Criminology

John Jay College of Criminal Justice

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Isaias Vaquero