Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isaias Zaragoza

Federal Way

Summary

Dynamic Customer Service Representative with a proven track record at Target, excelling in conflict resolution and customer engagement. Leveraged product knowledge to enhance customer satisfaction and supported sales initiatives, ensuring timely order tracking and delivery. Committed to resolving issues efficiently, contributing to a positive shopping experience and driving business growth.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Target
Federal Way
01.2023 - 06.2024
  • Provided exceptional customer service to ensure customer satisfaction.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Supported sales team members to drive growth and development.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Education

High School Diploma -

Decatur High School
Federal Way, WA
06-2024

Skills

  • Customer service
  • Sales support
  • Order tracking
  • Product knowledge
  • Conflict resolution
  • Customer engagement

Timeline

Customer Service Representative

Target
01.2023 - 06.2024

High School Diploma -

Decatur High School

Similar Profiles

CREATE PROFILE