Isamar Alvarez
Winter Haven,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Server
Cheddars Restaurant
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Sever
Chilli's Bar & Grill
06.2022 - 09.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cashier
Arby's
01.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Sport Performance
Webber International University
Babson Park, FL05-2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Cheddars Restaurant
10.2023 - Current
Sever
Chilli's Bar & Grill
06.2022 - 09.2023
Cashier
Arby's
01.2021 - 04.2022
Bachelor of Science - Sport Performance
Webber International University
Similar Profiles
Michael LoveroMichael Lovero
Line Cook at Cheddars RestaurantLine Cook at Cheddars Restaurant
Jesus D Sanchez ContrerasJesus D Sanchez Contreras
Bartender/Restaurant Server at Cheddars RestaurantBartender/Restaurant Server at Cheddars Restaurant
Alexander TremilloAlexander Tremillo
Server at Cheddars RestaurantServer at Cheddars Restaurant
Jennifer GrayJennifer Gray
Waitress at Cheddars RestaurantWaitress at Cheddars Restaurant
Joanna OcasioJoanna Ocasio
Pharmacy Quality Outreach Specialist at EmblemHealthPharmacy Quality Outreach Specialist at EmblemHealth