Isarapohn Angsoa
Beaufort,SC
Summary
Proven to excel in high-pressure environments, demonstrated through effective multitasking and time management at Bangkok Bistro FW. A quick learner with a strong work ethic, I've significantly improved customer satisfaction and regulatory compliance. My experience spans from food service to industrial hygiene, showcasing versatility and a commitment to excellence.
Overview
13
13
years of professional experience
Work History
Food Runner
Bangkok Bistro FW
01.2024 - 02.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Barista
Starbucks Thailand
11.2018 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Senior Industrial Hygienist
Thai Food Group
01.2016 - 06.2016
- Conducted employee training sessions on various topics related to industrial hygiene, such as hazard communication, respiratory protection, and emergency response procedures.
- Increased regulatory compliance through meticulous recordkeeping of industrial hygiene data, including monitoring results, inspections, and employee training records.
- Assisted in developing and implementing corporate-wide industrial hygiene policies and procedures, fostering a consistent approach to workplace safety across all locations.
- Supported business continuity planning efforts by assessing potential impacts from various environmental factors such as natural disasters or pandemics on operations.
Seller
Betagro
07.2015 - 10.2015
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
Data Entry Intern
SCB Bankcorp
01.2011 - 01.2012
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
- Prioritized daily workload effectively, managing multiple projects concurrently while maintaining a strong commitment to deadlines and quality standards.
Education
Bachelor Of Science - Animal Science
University of Phayao
Phayao, Thailand05.2015
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Effective multitasking
Languages
Thai
Native or Bilingual
English
Limited Working
Timeline
Food Runner
Bangkok Bistro FW
01.2024 - 02.2024
Barista
Starbucks Thailand
11.2018 - 01.2022
Senior Industrial Hygienist
Thai Food Group
01.2016 - 06.2016
Seller
Betagro
07.2015 - 10.2015
Data Entry Intern
SCB Bankcorp
01.2011 - 01.2012
Bachelor Of Science - Animal Science
University of Phayao
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