Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isel Contreras Aguilar

Cambria,CA

Summary

Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Moonstone Beach Bar & Grill by mastering multitasking and team collaboration. Skilled in POS software and adept at managing reservations, my approach prioritizes results, consistently achieving seamless front-of-house operations.

Overview

5
5
years of professional experience

Work History

Host

Moonstone Beach Bar & Grill
03.2014 - 06.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Completed daily side work and opening and closing duties without fail.

Education

High School Diploma -

Independence High School
Paso Robles, CA
06.2017

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • POS Software
  • Reservations
  • Payment Processing

Languages

Spanish
Native or Bilingual

Timeline

Host

Moonstone Beach Bar & Grill
03.2014 - 06.2019

High School Diploma -

Independence High School

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Isel Contreras Aguilar