Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isel Palenzuela

Las Vegas,NV

Summary

Dynamic professional with a proven track record at GI Transport llc, adept in route planning and issue resolution. Leveraged geographical expertise and computer proficiency to enhance operational efficiency and customer satisfaction. Skilled in both hardware configuration and fostering positive team dynamics, consistently delivering results beyond expectations.

Overview

2025
2025
years of professional experience

Work History

Dispatcher

GI Transport llc
Las Vegas, NV
08.2024 - Current
  • Resolved customer complaints related to service issues or delays.
  • Assigned drivers to appropriate routes based on customer needs.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Dispatched drivers to meet daily delivery needs for company customers.
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.

Owner/Operator Truck Driver

GI Transport llc
Las Vegas, NV
08.2018 - 08.2024
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Ensured compliance with DOT regulations including hours of service, weight limits, hazardous material handling requirements and driver qualifications.

Cable Installation Technician

Pratt Comunication ( Cox )
Las Vegas, NV
01.2017 - 07.2018
  • Used diagnostic tools to test and adjust equipment settings for optimal performance.
  • Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.

Owner/Operator Truck Driver

GI Trasnport llc
Las Vegas, NV
05.2014 - 11.2016
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Operated commercial truck to transport goods and materials over long distances.

Truck Driver

Conway trasnportation
Las Vegas, NV
08.2011 - 03.2014
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Complied with DOT requirements for background checks prior to operating a CMV.

Internet Installer

ONO Madrid
Madrid ( Spain ), NV
12.2004 - 10.2008
  • Provided customer support for internet-related inquiries and concerns.
  • Ensured compliance with all applicable laws, regulations and industry standards when installing new networks or making changes to existing ones.

IT Specialist

ESICA Cuba
Ciego De Avila (Cuba ), NV
08.1997 - 10.2003
  • Assisted in the implementation of new technologies and systems to improve efficiency.
  • Monitored and responded to support tickets in a timely manner, prioritizing based on urgency and impact.
  • Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.

Dispatcher

GI transport llc
Las Vegas, NV

Education

GED -

ESICA
Ciego De Avila (Cuba)
06-1997

Skills

  • Route planning
  • Geographical expertise
  • Peripheral device installation
  • Issue diagnosis and resolution
  • Computer configurations
  • Hardware configuration
  • Computer troubleshooting
  • Computer proficiency

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Dispatcher

GI Transport llc
08.2024 - Current

Owner/Operator Truck Driver

GI Transport llc
08.2018 - 08.2024

Cable Installation Technician

Pratt Comunication ( Cox )
01.2017 - 07.2018

Owner/Operator Truck Driver

GI Trasnport llc
05.2014 - 11.2016

Truck Driver

Conway trasnportation
08.2011 - 03.2014

Internet Installer

ONO Madrid
12.2004 - 10.2008

IT Specialist

ESICA Cuba
08.1997 - 10.2003

Dispatcher

GI transport llc

GED -

ESICA

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Isel Palenzuela