ISELA CASTRO
New York,NY
Summary
Deliberate Dunkin' Donuts years of experience leading retail operations. Thoughtful communicator of objectives driving long-term performance and customer loyalty. Deliberate Dunkin' Donuts with 2 years of experience leading retail operations. Thoughtful communicator of objectives driving long-term performance and customer loyalty.
Energetic and compassionate, with genuine passion for fostering nurturing and stimulating environment for young children. Understanding of early childhood development and adept in creating engaging activities that promote learning and social skills. Committed to making positive impact by supporting each child's unique growth and development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Teacher
The Learning Experience
11.2024 - Current
- Assisted lead teacher in developing engaging lesson plans tailored to student needs.
- Supported classroom management, fostering a positive and productive learning environment.
- Implemented educational activities that enhanced student participation and understanding.
- Collaborated with educators to assess student progress and adapt instructional strategies accordingly.
- Communicated effectively with parents regarding student development and classroom activities.
STORE MANAGER
Dunkin' Donuts
07.2022 - 11.2024
- Delegated assignments to meet coverage needs and maintain store standards.
- Promoted team-oriented culture with common sales, service and productivity goals.
- Set performance expectations for employees and implemented improvement plans to reach targets.
- Prepared reports detailing item quantities, employee productivity and sales trends and presented findings to supervisors.
- Monitored store inventory levels and ordered new equipment to prevent shortages.
SALES ASSOCIATE
Click Boutique
01.2022 - 02.2022
- Helped customers quickly navigate store and locate items.
- Collaborated with store team to meet periodic sales goals.
- Welcomed customers and offered quick assistance to handle diverse needs.
- Unloaded, unboxed and transported incoming merchandise.
- Went above and beyond customer expectations for exceptional shopping experience.
Education
NO DEGREE - PSYCHOLOGY
Westchester Community College
Valhalla, NYNO DEGREE - PSYCHOLOGY
Borough of Manhattan Community College of The City University of New York
New York, NY09.2021
HIGH SCHOOL DIPLOMA - undefined
Richard R Green High School Of Teaching
New York, NY06.2021
Skills
- Change Management
- Performance Improvements
- Employee Motivation
- Team Building
- Staff Management
- Process Improvement
- Staff Training
- Problem-Solving
- Inventory Control
- Multitasking
Certification
Serve safe certified
HOBBIES
Child Care, Drawing/painting
Languages
Spanish
Timeline
Assistant Teacher
The Learning Experience
11.2024 - Current
STORE MANAGER
Dunkin' Donuts
07.2022 - 11.2024
SALES ASSOCIATE
Click Boutique
01.2022 - 02.2022
NO DEGREE - PSYCHOLOGY
Borough of Manhattan Community College of The City University of New York
HIGH SCHOOL DIPLOMA - undefined
Richard R Green High School Of Teaching
NO DEGREE - PSYCHOLOGY
Westchester Community College
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