Isha Patel
Rocky Mount,VA
Summary
Proven performer in customer service and cash handling, demonstrated at Dollar Tree where I streamlined checkout processes, enhancing shopping experiences and increasing satisfaction. Skilled in organizational abilities and effective communication, I excel in fast-paced environments, ensuring accuracy and efficiency. Achieved a significant reduction in wait times through meticulous attention to detail and teamwork. Punctual and honest Retail Sales Associate with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
1
1
year of professional experience
Work History
Cashier
Dollar Tree
01.2024 - 06.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Assisted customers by answering questions and fulfilling requests.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
Sandwich Artist
Subway
11.2023 - 12.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
- Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
- Balanced multiple tasks during busy periods, ensuring all customers received prompt and attentive service.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Franklin County High School
Rocky Mount, VA05.2024
Skills
- Cash Handling
- Cleaning and sanitizing
- Written and verbal communication
- Organizational abilities
Reading, Organizing, and Writing
I love to read all kinds of books specifically murder mysteries and romance books. I read in my free time the most. In 4th grade once I received a medal for reading 100 books in a month. I was even at a advanced reading level all throughout elementary school I also love writing short stories, long stories, essays. I always got good grades for my stories and essays all throughout high school. I even joined a creative writing class to be able to write all the time. Now lastly organizing. I like to organizing and perfect things. I can't stand messes. I even keep all my things organized and clean all the time.
Languages
Gujarati
Native or Bilingual
Hindi
Full Professional
English
Native or Bilingual
Timeline
Cashier
Dollar Tree
01.2024 - 06.2024
Sandwich Artist
Subway
11.2023 - 12.2023
High School Diploma -
Franklin County High School
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