Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Isha Patel

Chattanooga,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Associate

Baskin Robins
Collierville, TN
09.2023 - Current
  • Provided cash register operations and handled customer payments.
  • Organized promotional displays throughout the store in accordance with corporate guidelines.
  • Reconciled daily sales transactions against cash registers totals.
  • Assisted customers with product selection based on their needs and preferences.
  • Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
  • Addressed customer complaints in a professional manner.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Answered telephone to give callers store information and look up order details.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
  • Assigned duties such as restocking shelves or cleaning work areas to team members.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Organized store displays to ensure maximum visibility of products.
  • Answered incoming calls regarding product inquiries or orders.
  • Processed returns and exchanges according to company policy.

Store Associate

Dry Clean Super Center
Collierville, TN
04.2022 - 07.2023
  • Greeted customers to determine wants or needs.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Described merchandise and explained use, operation and care.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained cleanliness and organization of store shelves and displays.
  • Demonstrated excellent customer service skills at all times.

Education

Pharmacy Technician -

University of Tennesse Health Science Center
Online
08-2024

High School Diploma -

Collierville High School
Collierville, TN
05-2022

Associate of Science -

Cleveland State Community College
Cleveland, TN

Skills

  • Customer Service
  • Payment Processing
  • Return processing
  • Customer Assistance
  • Organization
  • Cash Handling
  • Team Leadership
  • Effective communication abilities
  • Store Organization
  • Ability to Lift 40 pounds
  • Cash Register Operation
  • Inventory and Stocking
  • Time management abilities
  • Multitasking
  • Active Listening
  • Safety and Cleanliness Standards
  • Customer Needs Assessment
  • Exceeding Customer Expectations
  • Reliable and Responsible
  • Basic Mathematics

Languages

Hindi
Professional
Gujarati
Native/ Bilingual

Certification

  • Pharmacy Technician License - Certified by the State of Tennessee.

Timeline

Store Associate

Baskin Robins
09.2023 - Current

Store Associate

Dry Clean Super Center
04.2022 - 07.2023

Pharmacy Technician -

University of Tennesse Health Science Center

High School Diploma -

Collierville High School

Associate of Science -

Cleveland State Community College

Similar Profiles

CREATE PROFILE
Isha Patel