ISHAIRA FONTANEZ
LVPG General and Bariatric Surgery
Bethlehem,PA
2
Languages
1
Certification
8
years of professional experience
Dedicated Medical Assistant with hands-on experience in General Surgery, Bariatric Surgery, and outpatient clinical care. Experienced with Epic EMR, patient intake, vital signs, phone triage, venipuncture, injections, EKGs, scheduling, laboratory coordination, HIPAA compliance, and compassionate patient care.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Work History
Medical Assistant
6 Months- Perform patient rooming, medical histories, phone triage, injections, EKGs, venipuncture, and specimen collection.
- Assisted General and Bariatric Surgery providers with daily clinic operations to enhance patient care.
- Perform patient rooming, medical histories, phone triage, within scope.
- Coordinated laboratory orders, referrals, prior authorizations, and follow-up appointments to streamline patient management.
- Educated patients on treatment plans while ensuring compliance with HIPAA regulations.
- Deliver compassionate, patient-centered care in a fast-paced surgical practice.
- Prepare patients for examinations and obtain vital signs.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
11 Months- Obtained vital signs and patient histories.
- Obtained vital signs and patient histories to support accurate diagnosis and treatment.
- Roomed patients and documented visits using Epic EMR.
- Scheduled appointments and coordinated patient care to ensure seamless patient flow.
- Maintained HIPAA compliance while delivering compassionate and efficient patient service.
- Assisted in patient examinations, ensuring all necessary documentation was completed accurately.
- Managed patient records using electronic health record systems, maintaining data integrity and confidentiality.
- Prepared patients for procedures by explaining processes and addressing concerns, enhancing patient comfort and satisfaction.
- Administered injections and medications as prescribed, demonstrating proficiency in clinical skills and protocols.
- Coordinated communication between medical staff and patients, streamlining appointment scheduling and follow-up care.
- Monitored vital signs and reported changes to physicians, contributing to timely interventions and improved patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Warehouse Associate
4 MonthsWarehouse Associate
6 MonthsWarehouse Associate
1 MonthEducation
Medical Assistant Diploma
GED
Skills
Epic EMR
Patient Intake
Vital Signs
Patient History
Phone Triage
EKGs
Venipuncture/Phlebotomy
Injections
Urinalysis
Scheduling
Referrals
Prior Authorizations
Laboratory Coordination
Wound Care
HIPAA
CPR Certified
Bilingual (English/Spanish)
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
Vital sign monitoring
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Phlebotomy
Procedure assistance
Electronic health records
CPR
Immunization administration
Specimens collection and processing
Laboratory specimen collection
Insurance verification
Sterilization techniques
Medical supply inventory
Equipment sterilization
Sterile technique
Fluent in [languages]
Valid [state] driver's license
Specimen labeling
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
LVPG General and Bariatric Surgery
02.2026 - CurrentRead More
Medical Assistant
St. Luke's University Health Network
02.2023 - 01.2024Read More
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Geodis (Elwood Staffing)
05.2020 - 09.2020Read More
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Amazon (Elwood Staffing)
06.2018 - 12.2018Read More
Warehouse Associate
XPO Logistics
05.2018 - 06.2018Read More
William Allen High School
GED
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Lincoln Technical Institute
Medical Assistant Diploma
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