Ishan Ahmed
Palatine,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
In-house Auto Damage Appraiser
Liberty Mutual Insurance
07.2018 - 09.2024
- Accustomed to dealing with a wide variety of Professionals, vendors, clients and customers, provide exemplary customer service
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Excellent time management skills, highly organized and efficient, consistently meet stringent deadlines
- Experienced investigator able to examine auto damage and make accurate appraisals
- Specialize in general liability, vehicle property damage appraisal, comprehensive, total loss and theft settlement
- Also assisted subordinates and supervisors in identifying and resolving problems
- Worked closely with personnel in Claims -Guiding and advising claim representatives on how to handle difficult situations
Body shop Estimator/Production/Parts manager
Gerber Collision and Glass
07.2013 - 06.2018
- Inspected damages to vehicles resulting from collisions and other comprehensive losses to determine repair costs for insurance settlements
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Wrote estimates and supplements for Direct Repair Programs (DRPs) and walk in work
- Ordered parts, assign technicians, inspect vehicles throughout the repair process, and do a final inspection at the completion of the work for quality control
- Very proficient at using CCC and Audatex
Wholesale parts sales
Schaumburg Toyota
04.2006 - 06.2013
- Capable of issuing invoices and producing profit and loss statements
- Inventoried all parts and prepared purchase orders - Maintained stock of auto parts and ordering procedures.
- Updated database of available parts and adjusted stock accordingly
- Maintained accurate records of inventory, transactions, and invoices to ensure compliance with company and regulatory standards
- Collaborated with service departments and external clients to address parts needs
- Planned workloads and assigned delivery routes on a day-to-day basis
Education
Associate of Business Administration -
William Rainey Harper College
01.2005
High School - undefined
Palatine High School
01.2002
Skills
- Repair negotiations
- Appraisal writing
- Loss calculations
- Complex claims experience
- Insurance procedures
- Management skills
- Detail orientation
- Leadership
Timeline
In-house Auto Damage Appraiser
Liberty Mutual Insurance
07.2018 - 09.2024
Body shop Estimator/Production/Parts manager
Gerber Collision and Glass
07.2013 - 06.2018
Wholesale parts sales
Schaumburg Toyota
04.2006 - 06.2013
High School - undefined
Palatine High School
Associate of Business Administration -
William Rainey Harper College
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