Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

ISHANA PRASAD

Morristown,NJ

Summary

Proven leader in enhancing organizational efficiency and team collaboration, I spearheaded innovative marketing strategies at RB Prime Inc., boosting brand awareness significantly. Skilled in recruitment and onboarding, I excel in conflict resolution, ensuring seamless operational flow and high team morale. My approach combines strategic oversight with a keen focus on developmental achievements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nanny

Private Family
08.2023 - Current
  • Create structured daily schedules, fostering an engaging, and developmentally appropriate environment.
  • Strengthen communication skills by aligning childcare expectations with parents, and ensuring a collaborative approach.
  • Utilize patience, adaptability, and emotional intelligence to handle varied situations effectively.
  • Plan and implement educational and recreational activities to support holistic child development.

Marketing Manager

RB Prime Inc.
03.2022 - 08.2023
  • Led a high-performing marketing team, overseeing ad operations and performance analysis to optimize engagement
  • Spearheaded hiring processes, ensuring a seamless onboarding experience for new employees.
  • Developed and executed innovative marketing strategies that enhanced brand awareness and customer acquisition
  • Collaborated with cross-functional teams to drive operational efficiency and business growth.

Hostess

Seasons 52
05.2022 - 07.2023
  • Managed seating logistics and table rotations to maximize guest satisfaction and operational flow
  • Trained and mentored new front-of-house staff, ensuring excellence in service standards
  • Acted as a liaison between customers and management to resolve issues and enhance guest experiences
  • Partnered with leadership to implement strategies improving team communication and efficiency

Cashier Team Lead

California Tortilla
12.2018 - 04.2020
  • Supervised and trained employees on POS systems, cash handling, and customer engagement
  • Assisted in workforce scheduling, ensuring optimal staffing coverage for peak business hours
  • Contributed to performance evaluations, identifying key areas for employee growth and development
  • Fostered a culture of teamwork and collaboration, enhancing workplace morale

Sales Associate

Marshalls
03.2018 - 06.2018
  • Played an integral role in onboarding and training new employees, improving team performance
  • Provided exceptional customer service, helping customers navigate product selections and promotions
  • Maintained an organized and visually appealing store layout to drive sales and customer engagement

Hostess

Houlihan's
03.2018 - 06.2018
  • Facilitated smooth front-of-house operations by coordinating guest seating and waitlist management
  • Worked closely with management to enforce policies and ensure compliance with service standards
  • Maintained open communication between the kitchen and dining room, optimizing service flow

Education

Bachelor of Business Administration - Concentration in Human Resources

Purdue University Global
Online
02-2027

Skills

  • Employee Training and Development
  • Conflict Resolution and Mediation
  • Recruitment and Onboarding
  • Payroll and Scheduling Assistance
  • Workplace Policy Compliance
  • Performance Management
  • Organizational Development and Efficiency
  • Team collaboration

Certification

  • Customer Service & Workplace Communication Training
  • Employee Conflict Resolution Workshop
  • HR Fundamentals Course (In Progress)

Languages

  • English, Native
  • Hindi, Fluent
  • Spanish, Basic

References

References available upon request.

Timeline

Nanny

Private Family
08.2023 - Current

Hostess

Seasons 52
05.2022 - 07.2023

Marketing Manager

RB Prime Inc.
03.2022 - 08.2023

Cashier Team Lead

California Tortilla
12.2018 - 04.2020

Sales Associate

Marshalls
03.2018 - 06.2018

Hostess

Houlihan's
03.2018 - 06.2018

Bachelor of Business Administration - Concentration in Human Resources

Purdue University Global

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ISHANA PRASAD