ISHAVETTE WALLEY
Miami
Summary
A highly observant and vigilant seeking a professional security officer job in a company where I can utilize my skills, bringing exceptional ability to develop and implement highly effective security protocols for the safety of patient’s, staff and visitors on the campus.
Overview
20
20
years of professional experience
Work History
Transporter
Bascom Palmer Eye Institute
02.2022 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Team Lead for new hires
- Daily Inventory-stocking supplies
- Cleaned, sanitized and moved hospital equipment.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
Front End Supervisor
Costco
05.2013 - 10.2021
- Managed Front End and member service employees, preparing general daily assignments and specific duties.
- Kept the front end productivity with the company set standards.
- Listen to resolve customer complaints, regarding services, products, or personnel.
Cashier Supervisor
Wendy's
06.2009 - 04.2013
- Trained new employees quarterly, Created new processes and systems for increasing customer service satisfaction.
- Developed highly empathetic client relationships and earned a reputation for exceeding sales goals.
- Managed and developed schedules and shifts for staff members; deliveries, inventory, and stock.
Security
Fisher Island
09.2005 - 04.2009
- Implemented non-violent incident management techniques to confront residents or visitors who are being disruptive, inappropriate, or acting illegally.
- Complied daily notes for supervisor, reported needed equipment, repairs and unusual occurrences.
- Completes all required paperwork at the end of the shift including
Education
High Diploma - General Studies
Miami Senior High School
06.2005
Skills
- Proficient in MS Office (word and powerpoint)
- Communication skills
- Time management skills
- Multitasking
- Interpersonal skills
Timeline
Transporter
Bascom Palmer Eye Institute
02.2022 - Current
Front End Supervisor
Costco
05.2013 - 10.2021
Cashier Supervisor
Wendy's
06.2009 - 04.2013
Security
Fisher Island
09.2005 - 04.2009
High Diploma - General Studies
Miami Senior High School
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