Overview
Work History
Education
Skills
Timeline
Generic

ISHRAT QUAZI

Perris,CA

Overview

4
4
years of professional experience

Work History

Medical Administrative Assistant

HEMET VALLEY OBGYN
11.2023 - 03.2024
  • Answered incoming phone calls promptly and courteously, ensuring a positive customer experience
  • Demonstrated effective communication skills to guide patients in completing registration and enrollment procedures
  • Utilized problem-solving abilities to address any issues or concerns raised by customers during registration process, resulting in increased customer satisfaction and successful registrations
  • Drafted written correspondences, including letters and forms, to support clients' disability eligibility determinations
  • Conducted thorough research on behalf of clients applying for disability benefits through EDD (Employment Development Department)

Cashier

DOLLAR TREE
11.2019 - 03.2024
  • Greeted customers with a friendly demeanor, ensuring a welcoming atmosphere and addressing any inquiries or concerns promptly
  • Provided exceptional customer service by efficiently and accurately ringing up items for customers at the cash register
  • Effectively resolved customer issues or complaints with professionalism and empathy, striving to exceed their expectations
  • Played a key role in training new employees, providing comprehensive instruction on cashiering procedures, customer service standards, and company policies
  • Implemented effective marketing strategies to promote featured sales items, resulting in 10- 50% increase in sales revenue

Economic Development Intern

CITY OF MORENO VALLEY UTILITY
12.2019 - 09.2020
  • Prepared and developed formal presentations on research data findings to government officials
  • Researched , drafted, and prepared written reports on research findings
  • Conducted economic development research focusing on implementation and impact of fiber optics technology and electric vehicles
  • Demonstrated proficiency in data analysis tools such as excel, achieving a 50% improvement in data processing times

Education

BUSINESS ECONOMICS -

UNIVERSITY OF CALIFORNIA RIVERSIDE
Riverside
08.2024

Skills

  • Proficient in Microsoft Word, Outlook, Excel, and Powerpoint

Timeline

Medical Administrative Assistant

HEMET VALLEY OBGYN
11.2023 - 03.2024

Economic Development Intern

CITY OF MORENO VALLEY UTILITY
12.2019 - 09.2020

Cashier

DOLLAR TREE
11.2019 - 03.2024

BUSINESS ECONOMICS -

UNIVERSITY OF CALIFORNIA RIVERSIDE

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ISHRAT QUAZI