Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Isidora Catalina Erhail

San Mateo,CA

Summary

Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations. Also I am a Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Security Shift Supervisor

Allied Universal Security Services
Hayward, CA
06.2023 - Current
  • Provided security services for a variety of clients, including large corporate events.
  • Monitored and reported suspicious activities to the appropriate authorities.
  • Conducted daily inspections of assigned areas to ensure safety and security standards were met.
  • Coordinated with local law enforcement agencies when necessary to investigate potential threats or criminal activity onsite.
  • Implemented new security technologies such as access control systems and biometric authentication devices.
  • Scheduled staff shifts according to operational needs while adhering to budgetary constraints.
  • Trained employees on proper use of firearms, defensive tactics, first aid techniques, communication skills.
  • Supervised property entrances and exits and monitored employee safety.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.

Starbucks Barista

Safeway
Foster City, CA
04.2020 - 05.2022
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Adhered to health department regulations concerning sanitation standards.

Education

Some College (No Degree) - Nursing

College of San Mateo
San Mateo, CA

Skills

  • Alarm systems
  • CCTV Monitoring
  • Security management
  • Computer Skills
  • Staffing and scheduling
  • AED certified
  • CPR and Child CPR Training
  • Relationship building and management
  • Personnel Supervision
  • Employee Relations
  • Security Planning
  • Performance Assessment

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Security Shift Supervisor

Allied Universal Security Services
06.2023 - Current

Starbucks Barista

Safeway
04.2020 - 05.2022

Some College (No Degree) - Nursing

College of San Mateo
Isidora Catalina Erhail