NOHEMY ELIZABETH OCAMPO HERNANDEZ
Houston,TX
Summary
Dependable Shower and Laundry Specialist with experience in maintaining cleanliness standards in diverse settings. Strong knowledge of hygiene protocols, laundry operations, waste management, and equipment maintenance. Keen ability to ensure sanitation guidelines are followed at all times and adept at training staff on best practices. Previous roles demonstrate significant impact on improving efficiency and sanitary conditions in work environments.
Overview
7
7
years of professional experience
Work History
Laundry
Hotel Clinton
Nashville, Tennessee
08.2022 - 12.2024
- Performed light housekeeping duties, such as laundry and cleaning.
- Gathered soiled tablecloths and dietary linens and delivered to laundry.
- Maintained cleanliness of washing machines, dryers and other laundry equipment.
- Wash and fold all gowns and utensils used and to be used by hotel guests
Customer Service
Dunkin Donuts & Baskin Robbins
Houston, TEXAS
05.2020 - 07.2022
- Developed and implemented customer service policies and procedures to ensure quality customer service delivery.
- Developed and implemented customer service policies and procedures to ensure quality customer service.
- Trained new customer service personnel in product knowledge, sales techniques, and customer service protocols.
Cashier
Sellers bross
Houston
05.2018 - 05.2019
- Customer Service
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Yolanda Black Navarro
Houston, TX08-2017
Skills
- Laundry equipment maintenance
- Customer service
- Cash handling
- Inventory management
- Team collaboration
- Attention to detail
- Effective communication
- Laundry room processes
- Laundry equipment settings
- Laundry folding
- Housekeeping and laundry services
Languages
Spanish
Full Professional
Timeline
Laundry
Hotel Clinton
08.2022 - 12.2024
Customer Service
Dunkin Donuts & Baskin Robbins
05.2020 - 07.2022
Cashier
Sellers bross
05.2018 - 05.2019
Yolanda Black Navarro