Isidro Marquez
Yukon ,OK
Summary
Strategic sales professional with proven record of success managing daily operations of business. Versed in monitoring day-to-day operations, reviewing sales reports and hiring and training top talent. Charismatic leader focused on generating repeat business.
Overview
13
13
years of professional experience
Work History
Small Business Owner
Self-employeed
Yukon , OK
10.2019 - Current
- Created budgets and monitored expenses to stay within budget limits.
- Monitored customer feedback and implemented changes based on their suggestions.
- Identified new technologies that could be used to improve efficiency and productivity.
- Advised employees on best practices regarding safety protocols and procedures.
- Developed business plans and strategies to grow small business.
- Negotiated contracts with vendors, suppliers and customers.
- Analyzed market trends to inform product offerings and pricing decisions.
- Managed staff recruitment, hiring, training, and development.
- Established partnerships with other businesses in related industries for mutual benefit.
Sales Professional
Apex lumber company
Edmond, OK
04.2022 - 11.2023
- Negotiated pricing contracts with clients for optimal profitability.
- Provided feedback from customers regarding product features or design changes.
- Increase customer base by cold calling and integrating previously known customers.
- Assist managers in creating new ways to increase productivity and profitability.
- Resolved customer complaints promptly and professionally.
- Reviewed weekly and monthly sales results with management team members.
- Provided detailed product information to customers and answered inquiries in a timely manner.
- Prepared presentations and conducted demos of products or services for potential buyers.
- Recommended discounts or special offers based on customer needs.
Outside Sales Representative
Mill creek lumber company
Oklahoma City, Oklahoma
01.2018 - 05.2019
- Resolved customer complaints promptly and professionally.
- Gathered data on competitors' products, prices, and sales techniques.
- Created customized presentations for prospective clients based on their needs.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Researched potential clients, identified decision makers and developed relationships with them.
- Prepared detailed reports on sales activities including forecasts and budgets.
- Responded promptly to customer inquiries via phone or email.
- Negotiated contracts with customers to close deals in a timely manner.
- Attended industry trade shows to promote company products and services.
Operations Manager
Forest lumber company
Oklahoma City, Oklahoma
04.2014 - 01.2018
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Developed and implemented operational procedures to ensure quality standards are met.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Inside sales support
- Outside sales representative
Customer Loader/Inside Sales Support Specialist
Fox lumber supply
Oklahoma City, Oklahoma
02.2012 - 04.2014
- Received incoming freight into the warehouse and ensured accurate placement in proper storage areas.
- Provided assistance to co-workers when needed throughout the day including but not limited to lifting heavy objects and packing boxes.
- Inspected merchandise for damages prior to loading onto trucks.
- Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
- Performed daily maintenance checks on all material handling equipment used in the yard.
- Followed safety protocols when operating heavy machinery such as forklifts.
- Assisted customers with loading purchases into their vehicles upon request.
- Collaborated with team members to complete projects in a timely manner.
- Managed stock levels accurately by tracking inventory movements in yard/warehouse.
- Verified accuracy of shipments against invoices or orders.
Education
Carpentry -
Francis Tuttle
Oklahoma City, OK06-2016
Santa Fe South High School
Oklahoma City, Oklahoma05-2006
Skills
- Budget management
- Vendor negotiation
- Market analysis
- Customer feedback
- Sales forecasting
- Contract negotiation
- Employee training
- Safety compliance
- Product presentation
- Team leadership
- Customer service
- Relationship building
- Payroll administration
- Staffing
- Operational efficiency
- New business launch
Languages
English
Professional
Spanish
Professional
Timeline
Sales Professional
Apex lumber company
04.2022 - 11.2023
Small Business Owner
Self-employeed
10.2019 - Current
Outside Sales Representative
Mill creek lumber company
01.2018 - 05.2019
Operations Manager
Forest lumber company
04.2014 - 01.2018
Customer Loader/Inside Sales Support Specialist
Fox lumber supply
02.2012 - 04.2014
Carpentry -
Francis Tuttle
Santa Fe South High School