ISIDRO MENDOZA
Santa Ana,CA
Summary
Bilingual and detail-oriented professional with strong leadership, communication, and customer service skills. Experienced in high-pressure environments as a Bartender, Barista, and Customer Service Representative. Technically proficient in both Mac and Windows platforms with hands-on experience using Adobe Illustrator, Photoshop, and Logic Pro. Passionate about creativity, teamwork, and continual growth in design and customer-focused roles.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Accurate Termite and Pest Control
Irvine, CA
10.2023 - Current
- - Manage high volumes of inbound/outbound calls and emails
- - Dispatch technicians to residential/commercial sites
- - Coordinate with real estate professionals, property managers and homeowners
- Maintaining clear and consistent communication with technicians and colleagues throughout the day to ensure information is accurate and up-to-date
- - Maintain organization under pressure, providing timely updates and reports
- Maintaining high organization to ensure work is being properly managed daily
Coffee Barista
Starbucks
Santa Ana, CA
03.2023 - Current
- - Operate multiple workstations in a fast-paced environment
- Working and communicating as a team player to ensure the orders and customers are satisfied
- - Prepare specialty coffee beverages with precision and efficiency
- - Provide friendly, high-quality service during peak hours
Graphic Artist
PV Labels
Costa Mesa, CA
01.2020 - 02.2023
- - Designed blueprint maps and custom labels using Adobe Illustrator
- - Created warning signs, voltage stickers, and branded vinyl for solar contractors
- - Collaborated with clients to develop proofs for print
- - Prioritized accuracy and speed in production prep
Education
Associate of Arts - Graphic Design, Music
Santa Ana College
Santa Ana, CA01.2024
Certified Bartender -
Skills
- Fluent in English and Spanish
- Strong leadership and teamwork abilities
- Excellent verbal and written communication
- Proficient in Adobe Illustrator, Photoshop, and Logic Pro
- Fast learner with strong adaptability
- High attention to detail and organization
- Works well under pressure; quick memorization skills
- Creative thinker with a passion for design
Timeline
Customer Service Representative
Accurate Termite and Pest Control
10.2023 - Current
Coffee Barista
Starbucks
03.2023 - Current
Graphic Artist
PV Labels
01.2020 - 02.2023
Associate of Arts - Graphic Design, Music
Santa Ana College