Isis B. Thompson
New York City,NY
Summary
Experienced veterinary professional with over 9 years of expertise in clinical care, team leadership, and client education, seeking to transition into pharmaceutical sales or related roles. Proven ability to communicate complex medical information clearly to diverse audiences, from clients to staff, creating trust and confidence. Strong background in anesthesia, critical care, and ophthalmology nursing, with a deep understanding of veterinary products and treatments. Known for building relationships, driving team performance, and ensuring high-quality care in fast-paced environments. Passionate about advancing veterinary medicine through education and the promotion of innovative products. Skilled in training, product presentations, and delivering results-driven solutions in high-stakes situations. Eager to leverage clinical knowledge and communication expertise to drive sales and support growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Lead
Veterinary Eye center
01.2022 - Current
- Led and mentored a team of veterinary technicians and assistants, driving productivity and skill development, resulting in improved caseload management and increased revenue
- Developed and delivered training programs, enhancing team performance and ensuring high-quality care in anesthesia and ophthalmology
- Fostered a culture of continuous learning by creating educational resources and promoting professional growth
- Delivered clear, persuasive presentations to clients, guiding them through complex treatment options and building strong, trusting relationships
- Managed staff schedules and performance reviews to optimize team efficiency and ensure consistent growth
Emergency Nurse
Veterinary Emergency group
01.2021 - 01.2023
- Provided emergency care to patients under the direct supervision of ER doctors, ensuring timely assessment and treatment in high-pressure situations
- Educated clients on treatment plans, procedures, and aftercare, enhancing patient outcomes and client satisfaction
- Conducted staff education and training to ensure the team was well-prepared for emergency situations and procedures
- Assisted with emergency surgeries, maintaining a high level of care and attention to detail throughout the process
- Collaborated closely with the veterinary team, promoting effective communication and teamwork in fast-paced, high-stress environments
Advanced Surgical + Scrub Assistant
Blue pearl veterinary partners
01.2016 - 01.2022
- Managed surgical inventory and equipment, ensuring availability and compliance with safety protocols
- Collaborated with surgical teams to streamline procedures and optimize patient care
- Educated clients on post-operative care, medication use, and recovery, fostering confidence and compliance
- Provided clear guidance on medication dosages, side effects, and recovery plans, enhancing client satisfaction and adherence
- Assisted in multiple surgical procedures, ensuring seamless coordination and communication within team
Emergency + ICU Advanced Assistant
Blue pearl veterinary partners
01.2016 - 01.2022
- Delivered critical care in high-pressure emergency and ICU situations, ensuring timely and effective treatment
- Led triage efforts, prioritizing cases and coordinating urgent information to guide treatment decisions
- Communicated clearly with clients to gather information, manage expectations, and provide status updates
- Managed inventory and equipment, ensuring readiness for emergency procedures and maintaining a smooth workflow
- Collaborated with medical teams to ensure efficient, coordinated care during critical situations
Emergency Veterinary Assistant
Veterinary Emergency Referral Group
01.2015 - 01.2016
- Assisted veterinarian and technicians with exams, procedures and x-rays.
- Participated in after-hours on-call rotations to provide round-the-clock emergency support for patients, contributing to a high level of service and commitment to pet health.
- Improved patient outcomes with timely administration of medications and treatments as directed by veterinarians.
Education
Bachelors of Science - Healthcare Administration
Southern New Hampshire University
01.2019
Certified Veterinary Technician -
State of Wisconsin
08.2021
Prescription Drug Regulation, Cost, And Access - EDX
HarvardX
Skills
- Veterinary Software & Tools
- Client Communication & Education
- Training & Development
- Leadership & Team Collaboration
- Presentation & Public Speaking
- Sales & Client Relationship Management
- PNL Statements & Financial Management
- Hospital Clinical & Administrative Operations
- Emergency & Critical Care
- Surgical Assistance & Equipment Management
References
Available upon request
Certification
- Certified Veterinary Technician, August 2021
- RECOVER: Basic and Advanced Life Support Certification
Timeline
Clinical Lead
Veterinary Eye center
01.2022 - Current
Emergency Nurse
Veterinary Emergency group
01.2021 - 01.2023
Advanced Surgical + Scrub Assistant
Blue pearl veterinary partners
01.2016 - 01.2022
Emergency + ICU Advanced Assistant
Blue pearl veterinary partners
01.2016 - 01.2022
Emergency Veterinary Assistant
Veterinary Emergency Referral Group
01.2015 - 01.2016
Bachelors of Science - Healthcare Administration
Southern New Hampshire University
Certified Veterinary Technician -
State of Wisconsin
Prescription Drug Regulation, Cost, And Access - EDX
HarvardX
Similar Profiles
Isis B. ThompsonIsis B. Thompson
Clinical lead at Veterinary Eye centerClinical lead at Veterinary Eye center
Stephanie PerezStephanie Perez
Ophthalmology Veterinary Technician at Veterinary Eye CenterOphthalmology Veterinary Technician at Veterinary Eye Center
Alyssa RosalesAlyssa Rosales
Client Service Representative at Veterinary Eye ClinicClient Service Representative at Veterinary Eye Clinic
Noah ZimnyNoah Zimny
Enterprise Business Development Representative at GloatEnterprise Business Development Representative at Gloat
Nofy InmanNofy Inman
Event Producer at Dreamworld ProductionsEvent Producer at Dreamworld Productions