Isis Chavez
Fort Worth,TX
Summary
Proven track record of enhancing customer satisfaction and sales at Watermark Retirement through exceptional service and upselling skills. Demonstrated strong work ethic and guest engagement abilities across roles, including efficient cash handling as a Cashier. Maintains safe, sanitary work environments, emphasizing teamwork and efficient processing to ensure timely delivery.
Overview
5
5
years of professional experience
Work History
Server
Watermark Retirement
01.2023 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Package Handler
FedEx:Ground
10.2021 - 01.2022
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maintained clean, orderly work environment free of hazards.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
Server
Dennys Restaurant
Fort Worth , Texas
02.2019 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Watermark Retirement
01.2023 - 12.2023
Package Handler
FedEx:Ground
10.2021 - 01.2022
Server
Dennys Restaurant
02.2019 - 10.2021
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