Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isis Elassad

Okemos,MI

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

2
2
years of professional experience

Work History

Direct Support Professional

Alternative Services Inc
Okemos, MI
06.2024 - Current

Working with individuals with disabilities, assisting to create or help build behavioral plans for individuals for future independence or general growth.

Keeping track of clients individual progress through daily documentation.

Providing cleanliness of clients' ensuring the environment is in healthy living conditions.

Including individuals in community outings independently with staff or along with fellow residents

Direct Support Professional

Turning Leaf Services
Lansing , MI
11.2023 - 04.2024

Customer Service Representative

Peckham Inc.
Lansing , MI
01.2023 - 08.2023

Scheduled, canceled , and changed appointments for customers to obtain a passport.

Provided customer satisfaction by resolving problems with knowledgeable and friendly service.

Obtained billing information to provide services to customers for the ability to receive products that are wanting to be purchased and or have issues.

Education

High School Diploma -

Everett High School
Lansing , MI
06-2020

Skills

  • Transportation
  • Client documentation
  • Customer service
  • Data entry
  • Appointment scheduling
  • Excel
  • Researching
  • Payment processing
  • Conflict resolution
  • Social skills
  • Detail oriented

Timeline

Direct Support Professional

Alternative Services Inc
06.2024 - Current

Direct Support Professional

Turning Leaf Services
11.2023 - 04.2024

Customer Service Representative

Peckham Inc.
01.2023 - 08.2023

High School Diploma -

Everett High School
Isis Elassad