Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isis-Mireyda Crenshaw

San Antonio,TX

Summary

Proven track record in enhancing customer satisfaction and streamlining operations at Old Navy, demonstrating exceptional customer service and problem-solving skills. Expert in fostering teamwork and collaboration, adept at managing financial transactions. Achieved significant improvements in customer relations and operational efficiency, showcasing a goal-oriented approach and an outgoing personality.

Overview

2
2
years of professional experience

Work History

Sales Associate

Happy Endingz
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.

Senior Lead of Customer Operations

Old Navy
05.2022 - 04.2024
  • Monitored staff to drive adherence to pre-established policies and procedures.
  • Improved customer satisfaction by implementing streamlined processes and efficient operational strategies.
  • Collaborated with cross-functional departments to ensure seamless communication and coordination in delivering exceptional customer experiences.
  • Managed large-scale projects with tight deadlines while maintaining a focus on quality outcomes for both customers and the company.

Education

No Degree - Manicurist

Milan Institute
San Antonio, TX
09.2024

High School Diploma -

Legacy of Educational Excellence High School
San Antonio, TX
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Excellent people skills
  • Problem-Solving
  • Goal-Oriented
  • Exceptional customer service
  • Relationship Building
  • Outgoing Personality
  • Cash Handling

Timeline

Sales Associate

Happy Endingz
06.2024 - Current

Senior Lead of Customer Operations

Old Navy
05.2022 - 04.2024

No Degree - Manicurist

Milan Institute

High School Diploma -

Legacy of Educational Excellence High School

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Isis-Mireyda Crenshaw