Isis Valdez Ramos

• Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
• Coordinated communication between clients and legal staff, enhancing information flow and responsiveness.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.

Responsible for taking calls, do intake calls for potential clients and some legal assistant task.

• Coordinated training programs for new hires, streamlining onboarding process and enhancing retention rates.
• Managed scheduling and staff assignments, optimizing workforce utilization during peak times.
• Implemented inventory management procedures, improving stock accuracy and reducing waste.

Cashier, Sales Associate and floor leader.

Responsible for picking children up from school and daytime sitter.Assisted school age with homework. Prepped dinner time meals and afternoon snacks. Aided with bath time and getting children ready for bed.