Isis Mary Gosamkee

• Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
• Educated customers on promotions, offers and special events to enhance product sales.
• Answered questions about store policies and concerns politely and professionally, supporting positive customer experiences.
• Resolved customer complaints and answered queries about store products.
• Kept checkouts areas and general store clean and orderly.
• Helped customers to pack away shopping for improved customer experience.

• Assisted head coach in organizing and conducting swim lessons effectively to enhance participant learning.
• Provided guidance and support to swimmers during training sessions to improve their technique and performance.
• Communicated with parents and guardians regarding swim program details, schedules, and progress updates.
• Addressed inquiries about swim team policies, procedures, and safety protocols in a courteous and professional manner.
• Assisted in resolving any concerns or issues raised by swimmers or their families in a timely and efficient manner.
• Maintained cleanliness and organization of pool area and equipment to ensure a safe and welcoming environment.
• Assisted swimmers with equipment setup and breakdown to facilitate smooth transitions during practice sessions.