Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Isla Yang

Isla Yang

Great Neck ,NY

Summary

Assistant Manager at Luka Million, results-driven professional with a proven track record of increasing customer satisfaction and driving sales through strategic merchandising and targeted promotions. Adept at resolving challenges, and maintaining a positive, high-performance work environment. Skilled in ensuring on-time product delivery and consistently upholding top-tier service standards.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Luka Million
08.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Education

Great Neck North High School
Great Neck, NY

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Marketing

Timeline

Assistant Manager

Luka Million
08.2023 - Current

Great Neck North High School