Islah Smalls
Bronx
Summary
Reliable, top-notch associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of strategy and techniques.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
CVS
03.2018 - 07.2024
- Receive written prescription or refill requests and verify that information is complete and accurate
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels
- Answer telephones, responding to questions or requests
- Maintain proper storage and security conditions for drugs
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
Sales Representative/Cashier
CVS
02.2016 - 02.2018
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
- Recommend products to customers, based on customers' needs and interests
- Answer customers' questions about products, prices, availability, product uses, and credit terms
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Personal Care Aide
VIP Health Care Services
01.2008 - 10.2014
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Bathe patients
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Education
Pharmacy Tech Training - Production/Pick-up/Drop-off
CVS
NY07.2018
Stevenson High School
NYSkills
- Excellent leadership, organizational and analytical skills
- Accurate Data Entry
- Excellent communication skills
- Willingness to be a team player and promote a positive team environment
Timeline
Pharmacy Technician
CVS
03.2018 - 07.2024
Sales Representative/Cashier
CVS
02.2016 - 02.2018
Personal Care Aide
VIP Health Care Services
01.2008 - 10.2014
Pharmacy Tech Training - Production/Pick-up/Drop-off
CVS
Stevenson High School
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