Billie Patrick
Dallas,TX
Summary
Compassionate Medical Assistant with experience at Parkland Hospital, skilled in HIPAA compliance and patient-focused care. Enhanced patient satisfaction through effective communication and reliable team collaboration. Proficient in clinical documentation and phlebotomy, ensuring a safe environment while fostering trust and quality care in a fast-paced clinical setting.
Overview
24
24
years of professional experience
Work History
Medical Assistant
Parkland Hospital
04.2001 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
High School Diploma -
A Maceo Smith
Dallas, TXSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Procedure assistance
- Reliable team player
- CPR
- Compassionate
Timeline
Medical Assistant
Parkland Hospital
04.2001 - Current
High School Diploma -
A Maceo Smith