ISMAEEL SAFO
Dallas,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Motivated professional offering Bachelors Degree in Criminal Justice. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Dedicated sales professional offering extensive experience partnering with customers and exceeding expectations. Highly skilled at identifying needs of customers and offering products or services designed to meet those needs.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
M W Logistics
Dallas, TX
05.2023 - 08.2023
- Developed and implemented strategies to increase sales volume.
- Provided customers with product information, pricing and availability.
- Conducted outbound calls to existing clients to upsell products or services.
- Generated leads through cold calling potential clients.
Logistics Account Executive
Total Quality Logistics Inc.
Dallas, TX
06.2022 - 01.2023
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Increased third-party and bulk delivery company revenue by 100% based by planning and implementing strategic initiatives.
Basketball Trainer
Basketball Stars New York
Brooklyn, NY
05.2016 - 06.2022
- Helped students of varying ability levels develop basketball talents and improve performance.
- Role modeled positive attitudes and behaviors to students both on and off court.
- Applied youth development principles to teach children teamwork, sportsmanship and game techniques.
- Developed age-appropriate basketball activities for competitive and non-competitive play.
- Worked with senior program director to coordinate lesson plans and activities for successful team development.
- Handled upkeep of supplies, materials and program rooms for BSNY basketball program.
Legal Clerk Assistant
Aiiron Nichols
Tyler, TX
08.2019 - 03.2022
- Performed data entry tasks including entering information into databases or spreadsheets for tracking purposes.
- Scanned documents into electronic format for storage or retrieval purposes.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
- Processed incoming and outgoing mail on a daily basis.
- Handled telephone calls, meeting plans and conference organization requirements.
Administrative Assistant
Aiiron Nichols
Tyler , TX
08.2019 - 03.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Managed database systems containing customer contact information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Men’s Basketball Assistant Coach
Texas College
Tyler, TX
08.2019 - 07.2021
- Skill development, leadership skills, manage and supervise athletic games and activities
- Promote positive attitudes, team player attitudes, good sportsmanship
- Gain effective understanding of health and wellness, strong attention to detail, and outstanding organizational skills
- Team building skills, coordinate colligated athletic events.
- Managed and updated equipment inventories for optimal practice sessions.
- Enforced study and tutorial programs to maintain student-athlete eligibility.
- Collaborated with TCMB to plan and coordinate practice sessions.
Site Manager
American Red Cross
Watertown, NY
11.2014 - 10.2016
- Gain experience hosting blood drives, drawing blood from patients
- Gain experience with adequate data entry and patient verification
- Maintain active community presence and engagement Community volunteer service
- Gain knowledge and maintain up to date HIPPA Regulations
- Follow protocol of company
- Customer service, team building skills
- Organize and coordinate monthly events
- Maintain adequate presence within company events and meetings.
Education
Bachelor of Science - Criminal Justice
Tyler Texas College
05.2020
07.2019
Jefferson Community College
05.2016
Skills
- 170 WPM typing speed
- Scheduling
- Report Writing
- Database Management
- Meeting Planning
- Bookkeeping
- Records Management
- File Organization
- Legal Writing
- Litigation Support
- Logistics Management
- Legal Research
- Microsoft Office
- Proofreading
- Time Management
- Customer Service
- Leadership
- Public Speaking
- Marketing Material Review
- Sales Techniques
- Invoice Processing
- Financial Reporting
- Revenue Growth
- Account Updating
Additional Information
- Awards , Jefferson Community College Men's Basketball Defensive Player of The Year (2014-2015) Jefferson Community College Men's Basketball Most Improved Player of The Year (2015-2016)
Timeline
Inside Sales Representative
M W Logistics
05.2023 - 08.2023
Logistics Account Executive
Total Quality Logistics Inc.
06.2022 - 01.2023
Legal Clerk Assistant
Aiiron Nichols
08.2019 - 03.2022
Administrative Assistant
Aiiron Nichols
08.2019 - 03.2022
Men’s Basketball Assistant Coach
Texas College
08.2019 - 07.2021
Basketball Trainer
Basketball Stars New York
05.2016 - 06.2022
Site Manager
American Red Cross
11.2014 - 10.2016
Bachelor of Science - Criminal Justice
Tyler Texas College
Jefferson Community College
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