Ismaeel Uddin
West Palm Beach
Summary
Energetic and dependable, possessing strong organizational and communication skills. Well-versed in operational procedures and team management, with solid background in conflict resolution and task delegation. Capable of driving team performance and ensuring seamless shift transitions to achieve operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Palm Beach, FL
01.2026 - Current
- Oversaw daily operations, ensuring efficient workflow and high-quality service standards.
- Managed inventory levels, reducing waste through effective stock control practices.
- Implemented promotional strategies to enhance customer experience and drive sales.
- Resolved customer complaints promptly, maintaining positive relationships and satisfaction levels.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Enforced company policies and regulations with employees.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Ensured accurate cash handling and balanced registers at end of each shift.
Barista Trainer
Starbucks
Palm Beach, FL
01.2025 - 01.2026
- Trained new baristas on beverage preparation and customer service standards.
- Developed training materials to enhance learning and retention among team members.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Lifeguard
Rapids Water Park
Riviera Beach, FL
04.2023 - 09.2024
- Responded swiftly to emergency situations, providing first aid and rescue as needed.
- Assisted in maintaining cleanliness and organization of facilities and equipment.
- Educated guests on water safety practices, promoting a safe environment for all visitors.
- Collaborated with team members to optimize operational efficiency during peak hours.
Education
High School Diploma -
Palm Beach Virtual School
Lake Worth, FLAssociate of Arts -
Palm Beach State College
Lake Worth, FL05-2025
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
- Operations management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shift Supervisor
Starbucks
01.2026 - Current
Barista Trainer
Starbucks
01.2025 - 01.2026
Lifeguard
Rapids Water Park
04.2023 - 09.2024
High School Diploma -
Palm Beach Virtual School
Associate of Arts -
Palm Beach State College