Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ismael Diaz

Santa Rosa,CA

Summary

Dynamic wine consultant with expertise from J Winery and Vineyards, specializing in rare bottle sourcing and investment advice. Proven track record in enhancing store aesthetics and training staff in exceptional customer service. Skilled in inventory control and wine tasting, fostering a knowledgeable team to elevate client experiences.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Fine Wine Specialists

J Winery and Vineyards
05.2008 - Current
  • Provided consultation services for clients seeking rare or hard-to-find bottles as gifts or investments.
  • Trained new team members on product knowledge, sales strategies, and exceptional customer service techniques.
  • Managed inventory effectively, maintaining optimal stock levels while minimizing spoilage and waste.
  • Improved overall store appearance by designing visually appealing merchandising displays that showcased high-quality wine offerings.

Education

Business Accountancy

Caracas Central University
Caracas Venezuela
09-1991

Skills

  • Wine tasting expertise
  • Sales and marketing strategies
  • Food safety compliance
  • Inventory control
  • Wine education delivery
  • Wine aroma identification
  • Wine investment consultation
  • Viticulture research
  • Wine faults detection
  • Advanced palate development
  • Wine production techniques
  • Wine tasting events
  • Staff training and development
  • Wine pairing
  • Teamwork
  • Customer service

Certification

Wine Specialist certified

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Fine Wine Specialists

J Winery and Vineyards
05.2008 - Current

Business Accountancy

Caracas Central University

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