Ismael Iscar
Mobile,AL
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
General Manager
Lit Cigar Lounge And Lure Night Club
05.2018 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Education
MBA - Business Administration
University of Mobile
Mobile, AL05.2019
Bachelor of Arts - Business Administration And HRM
College of The Ozarks
Point Lookout, MO05.2017
Skills
- Total Quality Management
- Sales Expertise
- Project Planning
- Profit and Loss Accountability
- Excellent Communication: able to speak, write,
and simultaneously translate in English, French as
well as Haitian Creole - Computer skills: able to use computer software-
PC (word, excel, and PowerPoint) Data Analytics - Leadership: able to effectively accomplish the
task, direct people, and implement instructions - Product Analysis
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Timeline
General Manager
Lit Cigar Lounge And Lure Night Club
05.2018 - Current
MBA - Business Administration
University of Mobile
Bachelor of Arts - Business Administration And HRM
College of The Ozarks
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