Ismael Juarez
Arvin,CA
Summary
Dedicated professional with a versatile background in crisis intervention and education. Known for effective communication and emotional intelligence, ready to leverage expertise to support team goals and enhance client outcomes.
Overview
6
6
years of professional experience
Work History
Crisis Counselor
Crisis Text Line
02.2026 - Current
- Provided immediate crisis intervention and emotional support to individuals in distress
- Utilized active listening techniques to assess client needs and develop appropriate responses
- Collaborated with team members to ensure continuity of care and resource availability
- Documented interactions accurately within digital systems for tracking and follow-up purposes
Substitute Teacher, K-12
Lamont Elementary School District
02.2026 - Current
- Delivered engaging lessons aligned with curriculum standards across diverse subjects.
- Supported classroom management by implementing instructional strategies and maintaining student focus.
- Adapted teaching methods to accommodate varying learning styles and abilities of students.
Crew Member
McDonald's Restaurant
05.2020 - 08.2025
- Operated kitchen equipment efficiently, ensuring food quality and safety standards were met.
- Assisted in training new crew members on procedures and customer service best practices.
- Managed cash register operations, accurately handling transactions and balancing cash drawers.
- Collaborated with team members to maintain cleanliness and organization of workstations.
Education
Bachelor of Science - Psychology
California State University, Los Angeles
Los Angeles, CA03-2026
Associate of Science - Communications
Bakersfield College
Bakersfield, CA06-2022
Skills
- Inbound call management
- Patient confidentiality
- Youth engagement
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Crisis Counselor
Crisis Text Line
02.2026 - Current
Substitute Teacher, K-12
Lamont Elementary School District
02.2026 - Current
Crew Member
McDonald's Restaurant
05.2020 - 08.2025
Bachelor of Science - Psychology
California State University, Los Angeles
Associate of Science - Communications
Bakersfield College