Ismael Ramirez
Chicago,IL
Summary
Driven automotive sales professional with hands-on dealership experience and a strong background in customer service and vehicle product knowledge. Promoted from porter to sales representative within two months at Mike Anderson Chevrolet of Chicago. Certified Chevrolet Specialist skilled at building relationships, demonstrating vehicles, and guiding customers through the full purchase process. Bilingual in English and Spanish, allowing effective communication with a diverse customer base.
Overview
2
2
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Sales Associate
Mike Anderson chevrolet
Chicago, Illinois
01.2024 - Current
- Guide customers through the complete vehicle purchasing process, from greeting to final delivery
- Conduct vehicle demonstrations and test drives explaining Chevrolet safety, technology, and performance features
- Build relationships with customers through phone calls, emails, and text follow-ups
- Assist customers with GM program enrollments and account setup
- Identify customer needs and match them with the right vehicle and trim level
- Deliver high-level customer service to generate positive reviews and repeat business
Porter
Mike anderson chevrolet
Chicago, Illinois
11.2023 - 01.2024
- Maintained dealership lot organization and vehicle presentation
- Prepared vehicles for test drives, customer delivery, and showroom display
- Assisted the sales team with inventory management and daily operations
- Demonstrated reliability and work ethic which led to promotion into the sales department
Education
Lake View High School
Chicago, ILSome College (No Degree) - Criminal Justice
Wilbur Wright College
Chicago, IlSkills
- Automotive Sales
- Customer Relationship Building
- Vehicle Demonstrations & Test Drives
- Chevrolet Product Knowledge
- Cash Handling
- Lead Follow-Up (Phone, Email, Text)
- Team Collaboration
- Bilingual Communication (English / Spanish)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- 2023-2025 Sales Consultant Certified by Chevrolet
Timeline
Sales Associate
Mike Anderson chevrolet
01.2024 - Current
Porter
Mike anderson chevrolet
11.2023 - 01.2024
Lake View High School
Some College (No Degree) - Criminal Justice
Wilbur Wright College