Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ismail Loufa-Monroe

Lawrence

Summary

I am currently a second year student studying computer informational science at Washburn University in Topeka Kansas. I have worked in customer service throughout highschool & thus far in college. I have extensive knowledge with computer hardware. (reassembling, troubleshooting and building.) I may be unexperienced but I am willing to learn, adapt and thrive.

Overview

3
3
years of professional experience

Work History

CSR

Pizza Hut
02.2024 - Current
  • Assisted customers with inquiries and product information to enhance service experience.
  • Resolved customer complaints by investigating issues and providing effective solutions.
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.

Sandwich Artist

SUBWAY®Restaurants
01.2023 - 02.2024
  • Prepared a variety of sandwiches according to customer specifications and dietary preferences.
  • Maintained cleanliness and organization of workstations and food preparation areas.
  • Assisted in inventory management, ensuring fresh ingredients were available for daily operations.

Education

Bachelor of Science - Computer Informational Science

Washburn University of Topeka
Topeka, KS
05-2028

Skills

  • Computer skills
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Attention to detail

Timeline

CSR

Pizza Hut
02.2024 - Current

Sandwich Artist

SUBWAY®Restaurants
01.2023 - 02.2024

Bachelor of Science - Computer Informational Science

Washburn University of Topeka

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