Ismail Musa
2015 41st ST NW Apt G16 Rorchester,MN
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and strategic problem-solving. Skilled in relationship building and inventory management, I effectively streamlined processes, reducing waste while maintaining optimal stock levels. Committed to fostering effective communication and training new hires to ensure workplace safety and efficiency.
Overview
7
7
years of professional experience
Work History
Associate
Walmart
02.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Unloading and Stacking Freight
Zoning Shelfs
07.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Nursing Assistant
El Genan Teaching Hospital Pediatric
02.2018 - 01.2021
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Bachelor of Science - Information Technology
Taiba College of Science And Technology
Sudan01-2023
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Decision-making
- Relationship building
- Oral communication
- New hire training
- Product knowledge
Languages
Arabic
Full Professional
English
Professional Working
Timeline
Associate
Walmart
02.2024 - Current
Unloading and Stacking Freight
Zoning Shelfs
07.2023 - 01.2024
Nursing Assistant
El Genan Teaching Hospital Pediatric
02.2018 - 01.2021
Bachelor of Science - Information Technology
Taiba College of Science And Technology
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