Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ismerlin Chacon ADames

Atlantic City,NJ

Summary

Highly skilled Service Support Specialist with background in providing top-notch customer service and resolving complex technical issues. Strengths include problem-solving, multitasking, and strong communication skills. Previous work experience has demonstrated the ability to improve customer satisfaction levels and enhance overall operational efficiency.

Overview

6
6
years of professional experience

Work History

Service Support Specialist

Evolution
Atlantic City, NJ
01.2024 - Current
  • Resolving network issues.
  • Analyzing customer needs.
  • Document technical issues and solutions.

Online Dealer

Hard Rock Cafe
Atlantic City , Nj
05.2022 - 01.2024
  • Operate gambling tables.
  • Blackjack, Roulette, Baccarat, etc.
  • Communication skills.

Security Officer

Harrah's Casino
Atlantic City, NJ
05.2021 - 05.2022
  • Emergency Response.
  • Observation and awareness.
  • Physical fitness.
  • CPR trained.

Restaurant Cashier

Tazza Cafe
Atlantic City, NJ
01.2019 - 04.2021
  • Cashier
  • Food and beverages
  • Computer skills

Education

High School Diploma -

Chartertech High School For The Performing Arts
Somers Point, NJ
06-2021

Skills

  • Customer Service
  • Computer Skills
  • Documentation And Reporting
  • Technical Support
  • Strong Work Ethic
  • Complaint resolution
  • Listening Skills

Languages

Spanish
Professional

Timeline

Service Support Specialist

Evolution
01.2024 - Current

Online Dealer

Hard Rock Cafe
05.2022 - 01.2024

Security Officer

Harrah's Casino
05.2021 - 05.2022

Restaurant Cashier

Tazza Cafe
01.2019 - 04.2021

High School Diploma -

Chartertech High School For The Performing Arts

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Ismerlin Chacon ADames